{"xsrfToken":"6257a784cf79d6b7802c5bbf76b59a7002ee7a66_lout","branding":{"id":"4","key":"sde","name":"Service Desk eAuthority","portalBaseUrl":"/servicedesk/customer/portal/4"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Desk","sharedPortalName":"Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Desk","sharedPortalName":"Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d0019d27-ea8a-47b3-abed-2cc7707f783d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNDY3NWFkYy0zM2VhLTQwNzAtYjIwNy0yMTA0MTYwMThhMzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQwMDE5ZDI3LWVhOGEtNDdiMy1hYmVkLTJjYzc3MDdmNzgzZCI6WyJyZWFkIl19LCJleHAiOjE2OTU5NjMxMDcsIm5iZiI6MTY5NTk2MjUwN30.H0CvAzf1Ee6_Gm_RqmInTCSY3tPPSW4tNGW-ywn9eJg&client=14675adc-33ea-4070-b207-210416018a34&height=300&mode=fit","bannerMediaApiFileId":"d0019d27-ea8a-47b3-abed-2cc7707f783d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"sde","projectId":10107,"serviceDeskId":4,"name":"Service Desk eAuthority","description":"<p>Welcome! You can raise a request for Service Desk eAuthority using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"73","name":"SDE: SCR - Software Change Request","descriptionHtml":"<p>Please provide a clear description of the issue, improvement, or customization you are requesting. Include any relevant details or examples to help us understand your requirements effectively.</p>","callToAction":"SDE: SCR - Software Change Request","introHtml":"<p>This request type is for customers who want to suggest improvements or changes to the system's functionality or features.</p>","icon":10609,"iconUrl":"https://seaburysolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[4],"key":""},{"id":"72","name":"SDE: TAR - Technical Assistance Request","descriptionHtml":"<p>Please provide as much information as possible when reporting the issue, including a detailed description and any error messages encountered. If applicable, please include screen captures of error messages or unexpected behavior to help us better understand and resolve the issue promptly.</p>","callToAction":"SDE: TAR - Technical Assistance Request","introHtml":"<p>For reporting system issues, seeking technical assistance, or requesting guidance on specific functionalities of the system</p>","icon":10609,"iconUrl":"https://seaburysolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[4],"key":""},{"id":"75","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10600,"iconUrl":"https://seaburysolutions.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[73,72]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ab4b968d-9be6-3df5-8cf0-13bce4d78249","appLinkName":"System Confluence","appLinkUrl":"https://seaburysolutions.atlassian.net/wiki","spaceKey":"SDE","spaceName":"Service Desk eAuthority","spaceUrl":"https://seaburysolutions.atlassian.net/wiki/spaces/SDE","isServer":false},"labels":[],"projectKey":"SDE","serviceDeskId":4,"kbLinkDomainURLs":["https://seaburysolutions.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://seaburysolutions.atlassian.net/wiki","kbLinkDomainURLs":["https://seaburysolutions.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=4&location=footer&xdm_e=https%3A%2F%2Fseaburysolutions.atlassian.net&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJhNjYwMzdlZDI3NDkxM2VhZWNhNzJkYjY1ODY0MzgxOGM5YWI1M2JlZjZlZjYwYzI5MzkyYTExMDllNTRkNTM4IiwiaXNzIjoiNjQ3YWMyMzYtZTZjMi0zYjk1LTllYTMtZTQ2OThhM2ZmNjRiIiwiY29udGV4dCI6e30sImV4cCI6MTY5NTk2MzQwNywiaWF0IjoxNjk1OTYyNTA3fQ.sAZByioijj3fJTQYL4HBPewIXt-t4NXb2Zc6jBl9JF8\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjY0N2FjMjM2LWU2YzItM2I5NS05ZWEzLWU0Njk4YTNmZjY0YiIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiU0RFIiwiaWQiOiIxMDEwNyJ9fX0sImV4cCI6MTY5NTk2MzQwNywiaWF0IjoxNjk1OTYyNTA3fQ.rlEmSE44aL-Uc1dDfnQlSytxvbItTuBRTJCjLLEeKoQ\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SDE\\\",\\\"id\\\":\\\"10107\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SDE\\\",\\\"project.id\\\":\\\"10107\\\",\\\"servicedesk.serviceDeskId\\\":\\\"4\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://seaburysolutions.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}