Help Desk

Welcome to the Help Desk

Important Contact Information Update

Dear Customers,

We are pleased to inform you that we have added a new channel of communication for Support.
From now on, you will be able to reach us through WhatsApp:

  • To chat with an Alkym representative, use +54 9 3513044455.
  • For assistance with eAuthority, get in touch with our staff at +54 9 3515312663.

Please, bear in mind that this service is provided only during business hours and that it will not be available on weekends or for AOG situations.

Remember that you can call us at +54 351 7000206 for general inquiries during our regular business hours.

For emergencies or assistance outside our working hours, please use +54 9 351 3044455.

Your convenience and satisfaction remain our top priority.

Thank you for your attention.

Featured portals

  1. Service Desk Alkym

    Welcome! You can raise a request for Service Desk Alkym using the options provided.

  2. Service Desk eAuthority

    Welcome! You can raise a request for Service Desk eAuthority using the options provided.

Suggested forms

  • SDA: TAR - Technical Assistance Request in Service Desk Alkym

    For reporting system issues, seeking technical assistance, or requesting guidance on specific functionalities of the system

  • SDA: SCR - Software Change Request in Service Desk Alkym

    This request type is for customers who want to suggest improvements or changes to the system's functionality or features.

  • SDE: TAR - Technical Assistance Request in Service Desk eAuthority

    For reporting system issues, seeking technical assistance, or requesting guidance on specific functionalities of the system

  • SDE: SCR - Software Change Request in Service Desk eAuthority

    This request type is for customers who want to suggest improvements or changes to the system's functionality or features.

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